Crew Rivet vs ServiceM8: flat plans, not priced by job count
ServiceM8 prices its plans by how many jobs you run each month, from a free plan to $349/mo (checked Oct 29, 2026). Crew Rivet's plans are flat — $49, $129 or $249 a month, whatever your job count — with an AI receptionist on the Crew plan.
How the plans are structured
| Feature | Crew Rivet | ServiceM8 |
|---|---|---|
| Pricing model | Flat monthly ($49–249) | By jobs per month ($0–349/mo) |
| Per-user fees | None — each plan includes a team size | None (free plan: 1 user) |
| Free trial | 60 days | 14 days |
ServiceM8 prices and plan details are as its public pricing page listed them, last checked October 2026. Plans change — check the source for current prices and features.
What you get with Crew Rivet
Flat plans, whatever your job count
ServiceM8's plans step up with the number of jobs you run each month (Free, Starter $29, Growing $79, Premium $149, Premium Plus $349). Crew Rivet's price doesn't depend on job count: run as many jobs as your crew can handle on any plan.
AI receptionist included on Crew
Crew Rivet includes an AI receptionist on the Crew plan that answers calls around the clock (within its monthly minutes and daily usage limits), texts back missed callers who have agreed to receive texts from you once your business number is approved for texting, can book appointments if you turn booking on, and texts or emails you the details, at no extra cost.
Stripe payments and mileage tracking
Every Crew Rivet plan includes Stripe payments (card or ACH) and mileage tracking. On Crew and Boss you also get a US business phone number and tax reports: Schedule C, quarterly estimates and a tax health score.
When ServiceM8 is the better choice
Choose ServiceM8 if you run a modest number of jobs each month and its job-based pricing — including a free plan for 1 user — comes out cheaper for you.
Common questions
How is ServiceM8 priced?
When we checked on Oct 29, 2026, ServiceM8 priced its plans by jobs per month: Free $0, Starter $29, Growing $79, Premium $149 and Premium Plus $349, with no per-user charge (the Free plan is limited to 1 user). Crew Rivet's plans are flat: $49 Solo, $129 Crew (you + 5) and $249 Boss, with no job-count pricing.
Does Crew Rivet have an AI receptionist on Crew and Boss?
Yes. On the Crew and Boss plans it answers calls around the clock (within its monthly minutes and daily usage limits), texts back missed callers who have agreed to receive texts from you once your business number is approved for texting, can book appointments if you turn booking on, and texts or emails you the details at no extra cost.
Which payment and tax tools does Crew Rivet include?
Stripe payments (card or ACH) and mileage tracking come with every plan. Schedule C and quarterly tax reports are on Crew and Boss.
One platform. Every size. No per-seat penalty.
You pay by plan, not by seat: Solo covers you plus 1 team member, Crew covers you plus up to 5, and Boss includes unlimited team members at one flat price. Every plan starts with a 60-day free trial of everything in Boss, except call-tracking numbers, with up to 100 AI-receptionist minutes a month. No credit card required. Cancel anytime.
Solo
Start solo today — upgrade when you bring on crew
- Unlimited contacts
- Unlimited invoices (sent by email)
- Good/Better/Best quoting
- Recurring invoices
- QuickQuote (voice-to-estimate)
- Online booking + customer portal
- Schedule + dispatch
- Basic reports (revenue, jobs)
- Review Machine (review-request emails)
- Custom branding (logo, colors)
- Milestone invoicing
- Job stage tracking
- Professional proposals
- Autopilot mode (one switch: review, maintenance and referral emails)
- You + 1 team member
- Up to 5 service types
- Up to 2 marketing campaigns
- Premium AI: 30 requests/day, then our standard AI
Crew
Built for growing teams
- Everything in Solo, plus:
- AI Voice Receptionist (750 minutes/month included)
- Business phone number included
- Lead Catcher (missed call auto-text)
- Text reminders on unpaid invoices
- Up to 5 call-tracking numbers
- Up to 5 team members
- Payment plans
- Full reports (P&L, cash flow, tax)
- Receipt OCR (photo → expense)
- Route optimization
- Time tracking + GPS
- Job costing & profitability
- AI Photo-to-Quote
- Profitability scoring
- Tax intelligence (Schedule C)
- Neighborhood marketing
- Deposit collection
- Profit margin alerts
- AI review reply drafts
- Up to 20 service types
- Up to 10 marketing campaigns
- Premium AI: 150 requests/day, then our standard AI
Boss
Unlimited team + integrations
- Everything in Crew, plus:
- AI Voice Receptionist: 2,000 minutes/month included
- Unlimited team members
- Unlimited service types & campaigns
- Premium AI with no daily request limit (fair-use cap, then standard AI)
- AI revenue forecasting
- Team leaderboards & gamification
- White-label (your brand only)
- Xero sync (QuickBooks Online: new connections paused)
- Google Calendar sync
- Zapier & Make (via webhooks)
- Priority support
- 60-day free trial
- No credit card
- Cancel anytime
- No contracts
- Your data stays yours
Does "unlimited team members" really mean no per-user fees, ever?
Yes — on Boss, add your whole crew, office staff, and seasonal hires at no extra cost.
What happens after the 60-day trial if I don't pick a plan?
Nothing's charged — there's no card on file. You pick a plan when you're ready.
Can I cancel anytime? Any contract?
No contracts — cancel anytime, and your data is yours to export.
Which plans include the AI receptionist?
Crew and Boss: included in the plan price, not a paid add-on. Crew includes 750 AI-receptionist minutes a month and Boss 2,000. Past that, calls go to voicemail first until the 1st of the next month (UTC), you still get every message, and there is no overage charge.
Is there a setup or onboarding fee?
No setup fee — you're up and running in a day.