Crew Rivet vs ServiceM8: no job caps, built for US contractors
ServiceM8 is Australia-first and caps how many jobs you can run each month. Crew Rivet has no job caps, includes an AI receptionist on the Crew plan, and is built for US contractors — US payments, US phone numbers, US tax tools.
How the plans are structured
| Feature | Crew Rivet | ServiceM8 |
|---|---|---|
| Monthly job cap | None | ~50 jobs (Starter) / ~150 (Growing) |
| AI receptionist | Included (Crew plan) | Not included |
| Built for | US contractors | Australia-first, expanded to US |
| Free trial | 60 days | 14 days |
Competitor pricing and features are approximate, based on ServiceM8's public pricing and product pages , last verified August 2026. Plans and features change — check the source for current details.
Why contractors pick Crew Rivet
No monthly job caps
ServiceM8's lower plans cap you at roughly 50 jobs/month (Starter) and 150 jobs/month (Growing). Crew Rivet has no job caps on any plan — run as many jobs as your crew can handle.
AI receptionist included
As of July 2026, ServiceM8 does not advertise AI phone answering. Crew Rivet includes an AI receptionist on the Crew plan that answers or texts back — 24/7 — books appointments, and texts you the details, at no extra cost.
Built for US contractors
ServiceM8 is Australia-first. Crew Rivet is built for US contractors — Stripe payments, US phone numbers, and US tax reporting including mileage tracking and Schedule C reports.
When ServiceM8 is the better choice
Choose ServiceM8 if you are a solo operator or very small team that wants a simple, low-cost app for a modest number of jobs each month, and you do not need US-specific payment and tax tools.
Common questions
Does ServiceM8 cap how many jobs I can run?
Yes — ServiceM8's Starter plan caps at roughly 50 jobs/month and its Growing plan at roughly 150 jobs/month. Crew Rivet has no job caps on any plan.
Does ServiceM8 have an AI receptionist?
As of July 2026, ServiceM8 does not advertise AI phone answering. Crew Rivet includes an AI receptionist on the Crew plan that answers or texts back — 24/7 — books appointments, and texts you the details at no extra cost.
Is ServiceM8 built for US contractors?
ServiceM8 was built for the Australian market and expanded to the US, so some features work differently here. Crew Rivet is built specifically for US contractors — Stripe payments, US phone numbers, and US tax reporting.
One platform. Every size. No per-seat penalty.
Add crews, dispatchers, and office staff without adding to your bill. Every plan includes a 60-day free trial. No credit card required. Cancel anytime.
Solo
Start solo today — upgrade when you bring on crew
- Unlimited contacts
- Invoicing + auto-reminders
- Good/Better/Best quoting
- Recurring invoices
- QuickQuote (voice-to-estimate)
- Review Machine (autopilot reviews)
- Lead Catcher (missed call auto-text)
- Online booking + customer portal
- Schedule + dispatch
- Basic reports (revenue, jobs)
- Custom branding (logo, colors)
- Autopilot mode
- Milestone invoicing
- Job stage tracking
- Professional proposals
- 1 user
Crew
Built for growing teams
- Everything in Solo, plus:
- AI Voice Receptionist (included free)
- Up to 5 team members
- Payment plans
- Full reports (P&L, cash flow, tax)
- Receipt OCR (photo → expense)
- Route optimization
- Time tracking + GPS
- Job costing & profitability
- AI Photo-to-Quote
- Profitability scoring
- Tax intelligence (Schedule C)
- Neighborhood marketing
- Deposit collection
- Profit margin alerts
- AI review reply drafts
Boss
Unlimited scale + integrations
- Everything in Crew, plus:
- Unlimited team members
- AI revenue forecasting
- Team leaderboards & gamification
- White-label (your brand only)
- QuickBooks / Xero sync
- Google Calendar sync
- Zapier & Make (via webhooks)
- Priority support
Grow your team, not your bill.
Per-seat tools charge for every login. CrewRivet doesn't — Boss includes unlimited team members at one flat price. The math on the pricing model:
- 60-day free trial
- No credit card
- Cancel anytime
- No contracts
- Your data stays yours
Does "unlimited team members" really mean no per-user fees, ever?
Yes — on Boss, add your whole crew, office staff, and seasonal hires at no extra cost.
What happens after the 60-day trial if I don't pick a plan?
Nothing's charged — there's no card on file. You pick a plan when you're ready.
Can I cancel anytime? Any contract?
No contracts — cancel anytime, and your data is yours to export.
Which plans include the AI receptionist?
Crew and Boss — included free, not a paid add-on.
Is there a setup or onboarding fee?
No setup fee — you're up and running in a day.