Everything connects

Accept credit cards and ACH bank transfers with automatic reconciliation, and set up payment plans on Crew and Boss. Every invoice payment is matched to the right job and customer instantly. Supports partial payments, refunds, and recurring billing.

Add a Wisetack financing link to your quotes and invoices (with your own Wisetack merchant account). Your customer applies with Wisetack directly, and Wisetack handles approval and payment.

Add a Hearth financing link to your quotes and invoices (with your own Hearth account). Your customer compares offers from Hearth's lenders and applies with Hearth directly.

New QuickBooks Online connections are paused for maintenance. Xero is available today on the Boss plan.

Send your contacts and invoices to Xero with one click (one-way, Crew Rivet to Xero) on the Boss plan. No manual re-entry for your accountant.

On the Boss plan, jobs automatically create, update, and delete Google Calendar events (one-way, Crew Rivet to Google), so your crew sees the schedule on any device. Changes made in Google Calendar don't come back into Crew Rivet.

Dedicated business phone number for SMS messaging, voice calls, and the AI receptionist, included on the Crew and Boss plans, where the AI receptionist answers or texts back around the clock, within your plan's monthly minutes and daily usage limits, can book jobs if you turn that on, and routes urgent requests to you.

On every plan, about 24 hours after you mark a job complete, Crew Rivet emails your customer a quick rating request, and everyone who rates sees the review links you've added — just add your Google review link. It goes to customers with a working email address on file who haven't opted out, and it needs a business mailing address in Settings. You see every rating in the dashboard, and on Crew and Boss, AI drafts replies that are saved in Crew Rivet for you to post on Google yourself.

Weather overlay on the schedule and dispatch board helps you plan outdoor jobs around the forecast. See 7-day conditions at a glance so you can reschedule proactively instead of reactively.

On the Boss plan, push CrewRivet events to thousands of apps via Zapier triggers. Outbound REST hooks fire on subscribe/unsubscribe events, so you can send data to CRMs, email marketing, spreadsheets, and more — no code required.

On the Boss plan, build advanced multi-step automation workflows with Make, using the same REST API and webhooks that power Zapier. Ideal for complex, branching logic and data transformations.

On the Boss plan, subscribe to real-time events like invoice.paid, job.completed, and lead.created. Send data to any URL with HMAC signature verification. Build custom integrations with any system that accepts HTTP callbacks.

Track which leads come from Google Ads with automatic UTM parameter capture. The built-in ROI calculator shows cost per lead and cost per closed job by campaign, so you know exactly where your ad dollars work hardest.

S3-compatible object storage for job photos, receipts, signed documents, and file attachments. Every upload is linked to the right job and customer for easy retrieval.

Error tracking we host ourselves (Sentry-compatible), capturing server and browser errors with request context so problems are caught and fixed before they affect your workflow.

Native iOS and Android app shell with geolocation, camera access, and push notifications. Field crews get a real mobile app experience for time tracking, photo documentation, and job updates.